Privacy Policy
Effective Date: October 23, 2026
1. Introduction
Two-Seventy Immersive ("Two-Seventy," "we," "us," or "our") is an Orlando-based experience design and production company specializing in original productions, entertainment, immersive experiences, and creative collaborations.
We respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, purchase tickets, attend our events, inquire about our services, or otherwise interact with Two-Seventy Immersive.
For questions about this policy or how we handle your information, please contact us at hello@two-seventy.co.
2. Information We Collect
We may collect personal information depending on how you interact with our company.
Personal and Contact Information
When you purchase tickets, submit an inquiry, register for an experience, or communicate with us, we may collect:
Your name, email address, mailing address, and telephone number.
Company or organization details.
Information submitted through contact forms, correspondence, or other communications.
Information you voluntarily provide about other individuals, such as additional guests included in a reservation.
If you provide information about another person, you are responsible for ensuring that you have the appropriate authorization to share it.
Ticketing and Event Information
When you purchase tickets or attend an experience, we may collect:
Ticket orders, transaction details, and purchase history.
Guest names, registration information, and seating assignments.
Event preferences and special requests.
Information voluntarily provided in surveys or feedback forms.
Information necessary to coordinate accessibility accommodations or other guest services.
Website and Technical Information
When you visit our website or ticketing pages, our technology providers may process technical information, including browser and device information, general usage data, and information necessary to operate and secure their services.
Our website may also collect anonymized analytics information to help us understand website traffic and improve the visitor experience.
Photography, Video, and Audio
Our productions and events may be photographed, filmed, or recorded. These materials may include identifiable images, voices, or likenesses of attendees, performers, collaborators, and other participants.
Professional and Business Information
When working with clients, performers, venues, suppliers, or other collaborators, we may collect professional contact details, contractual information, payment details, and other records reasonably necessary to manage those relationships.
3. How We Use Your Information
We collect and use personal information for legitimate business and operational purposes, including to:
Process ticket purchases, registrations, and reservations.
Deliver order confirmations, tickets, and event-related communications.
Coordinate event seating, check-in, and guest services.
Respond to inquiries and provide customer support.
Manage client projects, creative collaborations, and professional relationships.
Communicate with venues, performers, suppliers, and production partners.
Collect feedback and improve our experiences and services.
Send promotional communications where permitted by applicable law.
Document and promote our productions, subject to applicable permissions and laws.
Maintain website security, functionality, and performance.
Prevent fraud, resolve disputes, and comply with legal and financial obligations.
Where applicable, we process personal information on the basis of contractual necessity, legitimate business interests, legal obligations, or consent.
We do not use personal information for purposes materially different from those described in this policy without providing any additional notice or obtaining consent required by law.
4. Ticketing and Payment Processing
Two-Seventy Immersive uses third-party ticketing and payment platforms, including Ticket Tailor, to facilitate ticket purchases, reservations, and event registration.
Payment transactions may be processed through third-party payment providers, such as Stripe. These providers handle payment card information in accordance with their own security practices and privacy policies.
Two-Seventy Immersive does not directly store complete payment card numbers on its own systems.
Ticketing information may be used to administer events, communicate with attendees, manage seating arrangements, resolve transaction issues, and fulfill purchased experiences.
Information collected through ticketing platforms may be accessible to authorized Two-Seventy personnel and service providers as necessary for event operations.
Purchasing a ticket does not automatically enroll you in unrelated promotional communications.
5. Event Photography and Recording
As an experience design and production company, photography, video, and audio recordings are an important part of documenting and showcasing our work.
Our events may involve professional photographers, videographers, production crews, and other authorized individuals capturing event activities.
Recordings may be used for purposes including:
Event documentation and archival records.
Editorial and promotional materials.
Website and social media content.
Marketing future experiences and productions.
Demonstrating our capabilities and previous work.
Where required by applicable law, we obtain appropriate permission for the commercial use of identifiable images, voices, or likenesses.
Certain events may include additional photography notices, acknowledgments, or media releases presented during registration or ticket checkout. Those terms, where applicable, supplement this Privacy Policy.
If you have questions or concerns regarding photography or recording at one of our experiences, please contact us at hello@two-seventy.co.
6. Marketing Communications
If you subscribe to our mailing list or otherwise authorize promotional communications, we may contact you regarding upcoming experiences, new productions, company announcements, and related offerings.
We may maintain records of your communication preferences and any consent provided.
You may opt out of promotional email communications at any time by using the unsubscribe link included in our marketing emails or contacting hello@two-seventy.co.
We will honor unsubscribe requests within the time required by applicable law.
Unsubscribing from marketing communications will not prevent us from sending essential transactional or event-related messages concerning existing purchases, reservations, or contractual relationships.
7. How We Share Information
We may share personal information with trusted third parties when reasonably necessary to operate our business and deliver our services.
These parties may include:
Ticketing and Payment Providers: Companies that facilitate ticket purchases, registrations, payment processing, and related transactions.
Venues and Hospitality Partners: Locations and hospitality providers involved in delivering our experiences, where guest information is reasonably necessary for event operations.
Production Personnel and Contractors: Authorized performers, event staff, photographers, videographers, production partners, and other personnel who may require limited information to perform their responsibilities.
Technology and Communication Providers: Website hosting platforms, email delivery services, analytics providers, and other technology vendors that support our operations.
Professional Advisers: Accountants, legal advisers, insurers, and other professionals providing business services.
Legal and Regulatory Authorities: Government agencies or other parties when disclosure is required by law, necessary to respond to lawful requests, or appropriate to protect legal rights and safety.
We may also disclose information in connection with a business sale, merger, restructuring, or similar transaction, subject to applicable legal requirements.
We do not sell personal information or customer and attendee contact lists to third parties.
We seek to limit information sharing to what is reasonably necessary for the intended purpose.
8. Website Analytics and Cookies
Our website is developed using Framer and may use Framer's built-in, privacy-focused analytics to understand website performance and visitor activity.
Framer's native analytics do not rely on tracking cookies or persistent identifiers to measure website traffic.
Our ticketing provider, Ticket Tailor, uses essential cookies to support checkout functionality, maintain shopping baskets, and securely process orders.
Additional third-party integrations or services may use cookies or similar technologies. If we enable non-essential tracking, advertising, or analytics tools, we will update our disclosures and implement appropriate consent or privacy controls where required by applicable law.
You may manage cookies through your browser settings. Disabling certain essential cookies may affect the functionality of ticket checkout or other website features.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Where applicable, we rely on established third-party platforms to provide secure hosting, payment processing, and information management services.
Access to personal information is limited to authorized individuals and service providers who require it for legitimate business purposes.
Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed completely secure.
In the event of a data security incident, we will take appropriate action and provide any notifications required by applicable law.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may vary depending on the type of information and the reason it was collected, including:
Ticketing and event administration.
Customer service and guest communications.
Financial and tax recordkeeping.
Contractual and professional obligations.
Dispute resolution and legal compliance.
Marketing communications, subject to applicable preferences and opt-out requests.
Production documentation and archival records, subject to applicable permissions and legal requirements.
When personal information is no longer reasonably necessary, we take appropriate steps to delete, anonymize, or securely dispose of it.
Certain records may be retained for longer periods where required or permitted by law.
11. Your Privacy Rights and Choices
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we maintain about you.
Request corrections to inaccurate or incomplete information.
Request deletion of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of promotional communications.
Exercise additional privacy rights provided under applicable law.
To submit a privacy-related request, please contact hello@two-seventy.co.
We may request information reasonably necessary to verify your identity before processing certain requests.
We will respond in accordance with applicable law. Certain requests may be subject to exceptions, including where information must be retained for contractual, legal, security, or legitimate business purposes.
We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
12. International Data Processing
Some of our third-party technology and service providers may operate or maintain systems outside the United States.
As a result, personal information may be processed or stored in countries other than the country in which it was originally collected.
Where required by applicable law, we will take appropriate steps to ensure that international transfers are subject to suitable protections and safeguards.
13. Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate authorization.
Some of our events and productions may have additional age restrictions, including experiences limited to guests ages 21 and older. These requirements will be communicated through the applicable event descriptions and ticketing terms.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
14. Third-Party Websites and Services
Our website, event listings, and communications may contain links to third-party websites, ticketing platforms, social media services, and other external resources.
These services operate independently and may have their own privacy policies, terms, and data processing practices.
We encourage visitors to review the privacy policies of third-party services before submitting personal information.
Two-Seventy Immersive is not responsible for the privacy practices of independently operated third-party websites or services.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, technology, services, or applicable legal requirements.
Any updates will be published on our website with a revised effective date.
Where required by applicable law, we will provide additional notice of material changes or obtain consent before implementing changes that require it.
We encourage visitors to review this policy periodically.
16. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Two-Seventy Immersive
1317 Edgewater Drive, Suite 5464
Orlando, FL 32804
Email: hello@two-seventy.co
Website: https://two-seventy.co
We value the trust of our guests, clients, and collaborators and are committed to handling personal information with care and respect.